Privacy Policy

This privacy policy applies to www.rhapsodymedia.com and is provided by Rhapsody Limited (UK Company No: 01280705), which operates this website and is responsible for the privacy of its users. Rhapsody Limited’s registered office is at The Frames, Unit 201, 1 Phipp Street, London EC2A 4PS, United Kingdom This policy explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act), and the PECR (Privacy and Electronic Communications Regulations).

We may change the privacy policy from time to time to reflect changes to the products and services that we provide and how we process your personal data.

Your personal data may be shared internally within Rhapsody Limited where necessary for business operations. We collect information that you voluntarily provide to us via email or other direct contact, such as through web form submissions, or from third-party mailing lists where you have given explicit consent for your data to be shared for marketing purposes and where we have a legitimate interest in communicating with you. This information may include your IP address, first and last name, email address, job title, telephone number, company name, company website, company address, and industry. We do not share your personal data with third parties outside of Rhapsody Limited, except where necessary to fulfil your request, comply with legal obligations, or where required to support the operation of our services through trusted service providers acting on our behalf.

You may opt out of receiving future communications from us at any time. You can do this by contacting us using the details provided on our website, by emailing privacy@rhapsodymedia.com, or by calling 020 7729 1000. If you receive marketing emails from us, you may also unsubscribe directly using the link included in those emails. We retain personal data only for as long as necessary for the purposes for which it was collected. When personal data is no longer required, it will be securely deleted or destroyed. Where appropriate, we may also minimise the personal data we hold or anonymise it so that it can no longer be associated with you. Anonymised information may be used without further notice. If none of the above applies, we will retain your personal data until you request its deletion, subject to any legal or regulatory requirements. Your rights and choices

You have the right to:

1. Request access to the personal data we hold about you
2. Request correction of inaccurate or incomplete data
3. Request deletion of your personal data
4. Request information about how your data is protected
5. Raise concerns about how we use your personal data
6. Make a complaint to us or to the Information Commissioner’s Office (ICO)

Under applicable data protection law, you also have the following rights:

1. The right to be informed
2. The right of access
3. The right to rectification
4. The right to erasure
5. The right to restrict processing
6. The right to data portability
7. The right to object

Rights in relation to automated decision-making and profiling How we protect your information We take appropriate technical and organisational measures to protect your personal data. When you submit information through our website, it is protected using secure technologies both online and offline. Where sensitive information is collected, it is encrypted during transmission using secure protocols. You can verify this by checking for a lock icon in your browser’s address bar and the presence of “https” in the website address. Access to personal data is restricted to employees who require it to perform their job responsibilities, such as billing or customer support. If you believe that we are not complying with this privacy policy, please contact us immediately by email at privacy@rhapsodymedia.com or by telephone on 020 7729 1000.

While we aim to include only relevant and reputable external links, such as links to client websites, users are advised to exercise caution when clicking on any external links provided on this website. External links may appear as text, images, or banners and will direct you to websites that are not operated or controlled by Rhapsody.

We cannot guarantee or verify the content, security, or practices of any external websites. Users access external links at their own risk, and Rhapsody accepts no responsibility or liability for any loss, damage, or implications arising from the use of external websites. Where shortened URLs are used, including those commonly found on social media, users should take additional care and verify the destination before proceeding.

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